FAQs

Frequently Asked Questions (FAQs)

CNF Cake n Flower – Delhi NCR’s Trusted Gifting & Delivery Brand

1. What locations do you deliver to?

We deliver across Delhi, Noida, Greater Noida, Ghaziabad, Gurgaon, and Faridabad, covering the complete Delhi NCR region.

2. Do you offer same-day or express delivery?

Yes! We offer:

  • 30-Minute Fast Delivery (selected areas)

  • 2-Hour Express Delivery

  • Same-Day Delivery

  • Midnight Delivery

  • Fixed-Time Delivery

  • Standard Delivery

3. Are your cakes freshly baked?

Absolutely! All cakes are freshly baked using premium ingredients just before dispatch to ensure the best taste and quality.

4. Can I customize my cake?

Yes, we offer a wide range of customized cakes, including:
Photo Cakes, Fondant Cakes, Theme Cakes, Kids Cakes, Alphabet/Number Cakes, and Designer Cakes.
Send us your design on WhatsApp and we’ll create it for you.

5. Do you deliver flowers fresh?

Yes! Our flowers are sourced fresh daily and prepared by skilled florists just before delivery to guarantee freshness and fragrance.

6. Do you provide corporate or bulk gifting?

Yes, we offer corporate bulk orders, customized hampers, logo-printed gifts, and festival gifting solutions for businesses across Delhi NCR.

7. Can I track my order?

Yes, once the order is confirmed, you receive updates through SMS, WhatsApp, or phone.
Our team is always available for order status queries.

8. What payment methods do you accept?

We accept:

  • UPI

  • Credit/Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (in selected areas)

9. What if my order arrives late?

We work hard to deliver on time. In case of unforeseen delays (traffic, weather, rush), our team will notify you immediately and provide assistance.

10. Can I change or cancel my order?

Yes, if the order is not yet prepared or dispatched.
Customized orders cannot be canceled once in production.

11. Do you offer midnight or early-morning surprises?

Yes! We offer:

  • Midnight Deliveries (12 AM)

  • Early Morning Deliveries
    Perfect for surprising your loved ones.

12. Are there extra delivery charges?

Delivery charges depend on the area, time slot, and type of delivery.
Standard delivery in many locations is free.

13. Do you offer decoration services?

Yes! We provide a full range of decoration services including birthday setups, balloon décor, romantic room setups, baby shower décor, and more.

14. Can I place an order for a future date?

Yes, you can schedule your order for any future date and preferred time slot.

15. Do you provide support?

Yes, our customer support team is available 24×7 via call or WhatsApp.

📞 Need More Help?

Contact our support team anytime:
📞 096503 89100
📩 info@cakenflower.in